US and Canada Privacy Policy

EarnHoney.com Privacy Policy

Last revised: June 19, 2020

the “Company” owns and operates a number of different sites on the Web, including without limitation EarnHoney.com (each one or all together referred to as “EarnHoney.com Sites”). The Company is strongly committed to protecting the privacy of its user community. The intent of this privacy policy (“Privacy Policy”) is to detail the information the Company might gather about individuals who visit EarnHoney.com Sites, how that information is used, and our disclosure practices. Please note that this Privacy Policy applies only to websites owned and operated by the Company, and not to the sites of other companies or organizations to which we provide links. By using any EarnHoney.com Sites, you signify that you have read, understand and agree to be bound by this Privacy Policy as well as our Terms of Use, which are incorporated by reference herein to this Privacy Policy.

Your Consent for Our Collection, Use and Disclosure

Typically, we will seek consent for the collection, use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified). The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact us as set out below. We will inform you of the implications of withdrawing consent.

We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.

What Personal Information We Collect

When you sign up for the EarnHoney.com Sites you will be required to share information that identifies you personally. “Personal Information” refers to any information that lets us know the specifics of who you are and which can be used to identify, contact or locate you. Examples of Personal Information include, without limitation, your first name together with your last name, your credit card number, your mailing address and/or email address, and your phone number.

When We Collect Personal Information

Generally, we collect Personal Information when you provide it to us by signing up on EarnHoney.com Sites, scanning receipts, volunteering receipts delivered via email, filling out surveys or questionnaires, joining our mailing list, corresponding with us, entering one of our sweepstakes or contests, choosing to submit testimonials, stories, photos or the like to the EarnHoney.com Sites, or otherwise volunteering information about yourself.

The Company usually collects Personal Information so that it can provide you with the Company’s goods or services. The Company may also use your Personal Information for other reasons, including updating you on the Company’s services, news and special offers (unless you choose to “opt-out” as described in the “Choice/Opt-out” section below).

If you don’t provide some of the Personal Information the Company asks for (e.g. your name, your mailing address and/or email address), it may be unable to provide you with the Company’s goods or services.

Anonymous User Information

The Company collects or may collect some information each time you visit EarnHoney.com Sites so we can improve the overall quality of your online experience. We collect or may collect your IP address, referral data, and browser history and platform type. You do not have to register on the EarnHoney.com Sites or provide any Personal Information to us before we can collect this anonymous information. The Company assigns an anonymous ID number to your requests and links the following additional data to that anonymous ID number: the date and time you visited, your search terms, and the links you choose to click. Like most standard Web site servers, we use log files to collect and store this anonymous user information. The Company analyzes the information to determine trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.

Such aggregated anonymous information is used in our market research surveys, to record statistics behind special offers, our “shop & earn” promotions, electronic recycling and our polls.

Tell-A-Friend

If you elect to use our referral service for informing a friend about any of the EarnHoney.com Sites, we ask you for your friend’s name and email address. The Company will automatically send the friend a one-time email inviting them to visit the EarnHoney.com Sites. The Company does not store the information related to your friends and the one-time email sent pursuant to your input will be our only contact with that person for such input.

Correspondence

If you contact the Company, we may keep a record of that correspondence and we may collect your email address for archival purposes but will not use, transfer or sell your email address except as set forth in this Privacy Policy.

Third Party Links

The EarnHoney.com Sites contain links to other sites on the Web. Please be aware that the Company is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave the EarnHoney.com Sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies solely to information collected by EarnHoney.com Sites.

Third Party Advertisements

The EarnHoney.com Sites may contain links to various other sites that are not owned by the Company. While the Company makes every effort to ensure that its advertisers post clear and complete privacy policies and observe appropriate data practices, each of these sites has a privacy policy that may differ from that of the Company. The privacy practices of other websites and companies are not covered by this Privacy Policy. Please be aware that the Company is not responsible for the privacy practices of such other sites. The Company encourages you to be aware when you leave the EarnHoney.com Sites and to read the privacy statements of each and every website that collect personally identifiable information.

The Company may allow other companies, called third party ad servers or ad networks, to display advertisements on the EarnHoney.com Sites or in EarnHoney.com emails to you. Some of these ad networks may place a persistent cookie on your computer. Doing this allows them to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. The Company does not have access to or control over the cookies that may be placed by these parties on your computer, and has no control over these parties’ privacy policies or information collection practices.

Except as specifically set forth in this Privacy Policy, the Company does not to provide your Personal Information to its advertisers unless you make the choice to share it with them. The Company occasionally passes Personally Identifiable Information via a secure interface to certain of its advertisers for the purpose of making it easier for you to sign up for their offers. However, this information is only to be used by the advertiser if you agree to submit the information to the advertiser for the purposes of completing an offer.

In the event that the Company is unable to capture your transaction detail, the Company may need to validate your transaction with an advertiser or merchant partner to ensure that your account is credited. The validation information shared is used solely for this purpose and may include your first name, last name, email address, mailing address or date of birth. The Company will require that these third parties comply with the information practices set forth in this Privacy Policy and that the information not be shared or used for any other purpose.

The Company may share non-personally identifiable information collected via the service in aggregate, anonymous form with advertisers or other third parties so that they may better evaluate what products and services are most appealing to different segments of the Company’s user base. The Company does not disclose your first name, last name, address, email address, or any other Personal Information to these third parties unless you give your express consent.

Cookies

The Company may set and access cookies on your computer. A cookie is a small data file that a Web site may send to your browser and which may then be stored on your system. We use both session cookies and persistent cookies. For the session cookie, once you close the browser, the cookie terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use cookie and web beacon technology to track which pages on the EarnHoney.com Sites our visitors view and which Web browsers our visitors use. We may also use cookies to help us provide personalized features and preferences to you within the various EarnHoney.com Sites in a way that may be linked to individual user information that you elect to share with us. We also use “action tags” to assist in delivering the cookie. These action tags allow us to compile statistics and other data about our customers on an aggregate basis, by embedding a random identifying number on each user’s browser. We then track where that number shows up on our site.

Cookies help us track your responses to our market research surveys, to record statistics behind special offers, our “shop & earn” promotions, electronic recycling and our polls, however, we will never share such personally identifiable information with third parties except as set forth below under “Sharing.”

Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the EarnHoney.com Sites unavailable to you, though we will make every effort to ensure that users who have disabled cookies are denied access only to those portions of the website that legitimately require cookies for their functionality.

Notwithstanding anything else in this policy, we or a data provider we have engaged may place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with a data provider solely in hashed, non-human readable form. To opt-out of these cookies and for more information, please visit aboutads.info/choices and/or networkadvertising.org/managing/opt_out.asp.

Sharing

Though we make every effort to preserve your privacy, we may need to disclose Personal Information when required by law, where we have a good-faith belief that such action is necessary to comply with a judicial proceeding or administrative legal, a criminal investigation, a court order, or legal process served on EarnHoney.com Sites. We may also share your Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of EarnHoney.com Sites’ terms of use, or as otherwise required by law.
Personal Information collected by the Company may be disclosed to third parties to whom the Company contracts out specialized goods or services (such as IT service providers). If the Company does disclose Personal Information to third party contractors, the Company takes steps to ensure that those contractors:

• Comply with their obligations under applicable privacy laws; and
• Are authorized only to use Personal Information in order to provide the goods and services required by the Company.

The Company may also disclose your Personal Information to third parties where it has your express permission to do so, or where it can reasonably be inferred from the circumstances that you consent to the disclosure to the third parties. The Company tries to limit the information it provides to third parties to the information they need to help the Company provide goods and services to you.

Mergers; Business Transitions

In the event the Company goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ Personal Information will, in most instances, be part of the assets transferred, unless such a transfer will violate any applicable law.

Choice/Opt-out

Our goal is to keep you in control of the Personal Information you provide to us. Accordingly, you can review, correct, change or remove any personal registration information you provide to the Company. In order to “opt-out” and elect not to receive future communications from us, please email us at [email protected]. You can request access to, and correction of, your Personal Information by contacting the Company as follows:

EarnHoney.com
[email protected]

Please note that as long as you remain a EarnHoney.com user, opting not to receive email does not exempt you from receiving administrative emails, which include, but are not limited to, notices about vital service and status changes or alterations to the Company’s Terms.

You can opt out of specific ads here:

http://networkadvertising.org/managing/opt_out.asp

Notification of Changes

We do reserve the right to make changes to this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will post those changes in places on the EarnHoney.com Sites deemed appropriate by us so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we would disclose it. If, however, we are going to use Personal Information in a manner different from that stated at the time of collection we will notify users by posting a notice on EarnHoney.com Sites for at least 30 days. Your continued use of EarnHoney.com Sites after the changes are posted constitutes your agreement to the changes. If you do not agree to the changes, please discontinue your use of EarnHoney.com Sites.

Special Notification with respect to Children’s Privacy (Users under the age of 13)

In response to concerns about protecting children’s privacy online, Congress enacted the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which sets forth rules and procedures governing the ways in which Web sites may collect, use and disclose any personal information for children under the age of 13. In accordance with the Company policy and COPPA regulations, we DO NOT:

1. Request or knowingly collect personally identifiable information online or offline contact information from users under 13 years of age; or
2. Knowingly use or share personal information from users under 13 years of age with third parties;
We request that children under the age of 13 not submit any Personal Information to us via the EarnHoney.com Sites. It is possible that by fraud or deception we may receive information given to us or pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately delete the information from our servers.
Questions regarding children’s privacy should be directed to:

[email protected]

Company Contact

Bay Bee LLC

13920 Landstar Blvd Suite#101 - 0169
Orlando FL , 32824     

Security

We use SSL (Secure Sockets Layer) encryption technology to safeguard the security of your Personal Information; however transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure. You hereby acknowledge that the Company is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Transfers of your Personal Information

Although the Company houses its data in the United States, it is possible that some of data processing may occur outside of the United States. While the data protection laws of these countries may vary, the Company will make every reasonable effort to protect your information based upon the express terms of this Privacy Policy. By enrolling in the service, you consent to this transfer of your personal data to any server used by the Company.

International Privacy Policy

INTRODUCTION

This Privacy and Cookies Policy was last updated on June 19, 2020. Bay Bee LLC, a Delaware limited liability company (together with any affiliates, “we“, “us“, and “our” and the “Company”) owns and operates one or more websites, mobile apps, and interactive services, under the brand Bay Bee or associated brands. For the purposes of the U.K. Data Protection Act 1998 and the EU General Data Privacy Regulation (GDPR), we are the data controller. This Privacy and Cookies Policy (“Privacy Policy”) applies to the Bay Bee Site and to all of the features, mobile applications, emails, online services and other functionalities (collectively, the “Features“) available via or related to the Bay Bee Site, whether accessed via a computer, mobile device, or otherwise (collectively, the “Bay Bee Site and Features“). This Privacy Policy may also apply to future websites, mobile apps, and interactive services operated by the Company, whether or not associated with the Bay Bee brand. We are committed to protecting your privacy online. We appreciate that you do not want your personal information distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have. By using the Bay Bee Site and Features, you consent to the collection and use of information in accordance with this Privacy Policy. We reserve the right to change this Privacy Policy from time to time by changing it on the Bay Bee Site.

Information we may collect from or about you

We may collect and process the following information about you:

information (such as your name, email address, postal address and telephone number) that you provide by registering as a member or user of the Bay Bee Site or otherwise completing a user profile or other forms via the Bay Bee Site and Features;
information you upload or submit in relation to any sweepstakes, contests or promotions (collectively, “Promotions“) that may be offered via the Bay Bee Site and Features;
information you upload or submit in relation to any rewards programs that we offer (collectively, “Rewards Programs“); in connection with an account sign-in facility, your log-in and password details;
details of any shopping or other transactions made by you through the Bay Bee Site and Features;
communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Bay Bee Site and Features; or
information from surveys that we may, from time to time, present on the Bay Bee Site and Features for research purposes, whether for ourselves or for third-party research companies, if you choose to respond to, or participate in, them.
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with any services available on or through the Bay Bee Site and Features (the “Services”). When you visit or use the Bay Bee Site, we may, by means of cookies and/or other similar technologies, automatically collect additional information about you – such as the type of internet browser or mobile device you use, any website from which you have come to the Bay Bee Site, your IP address (the unique address which identifies your computer or mobile device on the internet) and/or the operating system of your computer or mobile device. See Cookies and other technologies for more information. We may, from time to time, run referral programmes or similar initiatives, such as a “Tell a Friend” programme, that invite you to provide us with the contact details of someone who is known to you who may find our products or services to be of interest. We will only use those contact details for the purpose of the relevant initiative (and not for other general marketing purposes). By providing us with their details, you confirm that you have their permission to do so and must not provide us with the details of anyone from whom you do not have such permission. We reserve the right to identify you as the person who has made the referral in any messages that are sent to them. If you to install and use optional browser extensions, add-ons or similar plug-in technologies (the “Extensions”) as a Bay Bee Feature, we may also collect and use your information in a variety of ways. For example, the Bay Bee Extension is an Extension that allows you to shop directly with our merchant partners and earn rewards. If you install an Extension, we may be able to determine automatically when you are visiting one of our merchant partners’ websites where our rewards may apply, or other websites in order to assist us in determining which non-participating merchants are popular with our users and for other general business and analytical purposes regarding our members. In addition, to assist in rewarding you for purchases made through our shopping-rewards features, third-party affiliate or ad network cookies or other similar technologies (discussed below) may be placed on your computer when you install and use an Extension or when you click on an affiliate or ad network link within a shopping-rewards feature, and your browsing activity on our merchant partners’ websites and other websites may be tracked, and that information may be shared with our advertisers, merchant and survey partners, or others, in order to provide you with advertising, content, surveys, offers, promotions, and rewards, or for other marketing, administrative and general business purposes.

Location data

We may collect information through the Bay Bee Site and Features as to your real time geo-location to provide location services where requested or agreed to by you in order to deliver content, advertising or other services that are dependent on knowing where you are. This information may also be collected in combination with an identifier associated with your device to enable us to recognise your mobile browser or device when you return to the Bay Bee Site and Features. We may share your location information with our advertisers, merchant and survey partners or other in order to provide you with advertising, content, surveys, offers, Promotions and Rewards Programs, or for other marketing, administrative and general business purposes such as attribution, analytics and research. You may opt out at any time from allowing further access by us to your location data by adjusting the settings on your mobile device or by following the instructions available on our Bay Bee Sites and Features. You can also stop all location data collection by un-installing the mobile app, using the standard un-install processes for your mobile device.

Cookies and other technologies

When you interact with the Bay Bee Site and Features, we try to make that experience simple and meaningful. When you visit the Bay Bee Site, a web server sends a cookie or other similar technology to your computer or mobile device (as the case may be). Cookies are small pieces of information which are issued to your computer or mobile device when you visit a website or access or use a mobile application and which store and sometimes track information. Some cookies we use may last only for the duration of your web or application session and expire when you close your browser or exit the Bay Bee Site. Other cookies are used to remember you when you return to the Bay Bee Site and will last for longer. The cookies and/or other similar technologies we use collect a variety of relevant information, such as the type of internet browser or mobile device you use, any website from which you have come to the Bay Bee Site, your IP address and/or the operating system of your computer or mobile device. We use cookies and/or other similar technologies, such as tracking GIFs, web beacons, pixel codes and in-app IDs, either alone or in combination with each other to create a unique device ID and to:

remember that you have visited us before. This means we can identify the number of unique visitors we receive. This allows us to make sure we have enough capacity for the number of users that we get;
customise elements of the promotional layout and/or content of the pages of the Bay Bee Site;
collect anonymous statistical information about how you use the Bay Bee Site and Features (including how long you spend on the Bay Bee Site) and where you have come to the Bay Bee Site from, so that we can improve the Bay Bee Site and learn which parts of the Bay Bee Site are most popular with users; and
gather information about the pages on the Bay Bee Site and Features, and also other information about other websites that you visit, so as to place you in a “market segment”. This information is collected by reference to the IP address that you are using and/or your unique user ID, and includes information about the county and city you are in, together with the name of your internet service provider. This information is then used to place interest-based advertisements and content on the Bay Bee Site which it is believed will be relevant to your market segment. For more information about this type of interest based advertising, and about how to turn this feature off please visit http://www.youronlinechoices.com/uk/.
Some of the cookies used by the Bay Bee Site are set by us, and some are set by third parties who are delivering services or operating features on our behalf. Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser or mobile device. Please note, however, that by blocking or deleting cookies used on the Bay Bee Site, you may not be able to take full advantage of the Bay Bee Site and Features including the tracking of data required for Promotions and Rewards Programs.

Uses made of your information
We use your personal information which we collect to:

enable us to provide you with the Services and information offered through the Bay Bee Site and Features and which you request;
administer your account with us;
audit the downloading of the Bay Bee Site and Features, as well as data from the Bay Bee Site and Features;
improve the layout and/or content of the pages of the Bay Bee Site and Features and customise them for users;
identify visitors to the Bay Bee Site;
carry out research on our users’ demographics and behaviour;
send you information we think you may find useful or which you have requested from us, including information about our Services or the products and services of trusted third parties such as merchants, publishers, or market research companies, provided you have indicated that you do not object to being contacted for these purposes;
allow, with your consent, trusted third parties (including, without limitation, the third parties listed here: https://www.prodege.com/trustedpartners/) such as merchants, publishers, or market research companies to send you information directly which you may find useful regarding their products and services.
You can tell us not to contact you with information regarding our Services or the products and services of third parties, or to share your details with third parties so that they can send you information regarding their products and services, either at the point such information is collected on the Bay Bee Site (by checking or un-checking (as directed) the relevant box) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us using the Contacting us details at the end of this Privacy Policy.

Information sharing

We may disclose aggregate statistics about users of the Bay Bee Site in order to describe our business and Services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information. We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the Services we offer through the Bay Bee Site and Features, processing transactions, to view order references and/or order fulfillment requests and information, receiving and sending communications, updating marketing lists, analysing data, providing IT and other support services, or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions. In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party. We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Bay Bee Site and Features or the rights, property or personal safety of any person.

Social Features

Certain functionality on the Bay Bee Site and Features may permit interactions that you initiate between the Bay Bee Site and Features and a third-party website or service, such as Facebook and Twitter (“Social Features”). Examples of Social Features include enabling you to “like” or “share” content from the Bay Bee Site and Features with another website or service; to log-in to the Bay Bee Site and Features using your username and password for a third-party website or service; to transmit content to the Bay Bee Site and Features from your account on a third-party website or service; and to otherwise connect the Bay Bee Site and Features to a third-party website or service. If you choose to use Social Features, information you post or provide access to will be shared with that third-party website or service and others, and may be publicly displayed on the Bay Bee Site and Features or by the provider of the Social Feature that you use. Similarly, if you post information on a third-party platform that references any of the Bay Bee Site and Features (e.g., by using a hashtag associated with any of the Bay Bee Site and Features in a tweet or status update), your post may be published on the Bay Bee Site and Features in accordance with the terms of the third-party website or service. Also, both we and the third party may have access to certain information about you and your use of the Bay Bee Site and Features and the third-party website or service. The information we collect in connection with Social Features is subject to this Privacy Policy. The information collected and stored by any third-party website or service via Social Features remains subject to the third party’s privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third-party website or service.

Public forums

The Bay Bee Site and Features may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information. You should exercise caution when using these and never disclose your personal information that you do not wish to be known publicly.

Child safety

Protecting the safety of children when they use the Internet is important to us. The Bay Bee Site and Features are intended for use only by persons who are at least 18 years of age.

External links

The Bay Bee Site may, from time to time, contain links to merchants, market research companies, or other external sites. We are not responsible for the privacy policies or the content of such sites.

Security

We place great importance on the security of all personal information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we attempt to use all reasonable efforts to prevent it. You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Bay Bee Site and Features whilst it is in transit over the internet and any such submission is at your own risk. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Storage of your information

Information that you submit via the Bay Bee Site and Features is sent to and stored on secure servers located in the United States of America and may be transferred by us to our other offices and/or to the third parties, who may be situated in the United States of America or elsewhere outside the EEA and may be processed by staff operating outside the EEA (see Information sharing). The US and other non-EEA countries do not have similar data protection laws to the EEA, and you should be aware in particular that the law and practice in the United States in respect of law enforcement authority access to data is significantly different from Europe. Where we transfer your information we will take all reasonable steps to ensure that your privacy rights continue to be protected consistent with our obligations under local law. By submitting information via the website, you agree to this storing, processing and/or transfer.

Your rights

You have a legal right under the U.K. Data Protection Act 1998 and/or and the EU General Data Privacy Regulation (GDPR) to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information. You also have a right to correct any errors in that information. You also have the right to delete that information, but in that case we may necessarily have to close your account and your participation in any of our Rewards Programs, as we would be unable to continue to offer you our Services.

Contact us

If you have any questions or concerns regarding these Terms or your use of the Bay Bee Site and Features or our Services, please contact us by using the “Contact Us”, “Contact Member Services” or similar contact link in the footer of the Bay Bee Site, or by airmail to:

Bay Bee LLC,
13920 Landstar Blvd Suite #101 - 0169
Orlando FL , 32824
Attention: Customer Service.